🛡️ PRIVACY POLICY — TRATANTE®

At TRATANTE®, we take your privacy seriously — no drama, no nonsense.
This document clearly and transparently explains how we handle your personal data when you use our website www.tratante.pt, make a purchase, or subscribe to our newsletter.

1. 👤 Who are we?

We’re TRATANTE® — a registered brand based in Braga, Portugal, created by three friends with one mission: to make bold and original T-shirts for those who think outside the box.
We’re the ones responsible for handling your personal data.

2. 📦 What data do we collect?

We only collect what’s strictly necessary to give you a 🔝 experience:

Name, email, address, phone number — when you make a purchase.
Email — when you subscribe to our newsletter.
Technical info — device type, browser, approximate location (via Google Analytics).
Cookies — to keep the site running smoothly and show you stuff that actually matters.

3. 🎯 Why do we use your data?

We use your data to:

Process your orders and deliver your gear in style;
Contact you about your purchase or answer any questions;
Send you news, promos and content through our newsletter (only if you’ve signed up);
Improve our site and campaigns using Google Analytics (aggregated and anonymous data);
Comply with legal obligations (like invoicing, accounting, etc.).

4. 📤 Do we share your data?

We only share your data with:

Google Analytics — to analyse how the site is used (aggregated, no personal ID);
Payment and shipping services — like payment processors (e.g. Stripe, PayPal) and couriers (CTT, DHL, etc.);
Legal authorities — only if strictly required (e.g. tax office or judicial authority).

We never sell your data. Never. Not even a maybe.

5. 🍪 What about cookies?

We use cookies to:

Ensure the website works properly;
Measure performance of pages and campaigns;
Personalise your experience.

You can manage your cookie preferences through the site’s pop-up or your browser settings.

6. 🔐 Your rights

You can:

Access your data;
Correct any wrong info;
Delete your data (if legally possible);
Withdraw your consent (e.g. unsubscribe from the newsletter);
Object to data processing based on legitimate interests;
File a complaint with the CNPD (www.cnpd.pt) if you think we’ve slipped up.

7. 📩 Contact us

Got questions, suggestions, or just want to chat about your data? Drop us an email at:
📬 tratantestore@gmail.com

Last update: April 2025